What is a pre-order?

The pre-order item is an item which you have the chance to purchase in preview from the new collection or a limited edition. It means that the item is still in production and will be shipped immediately when is available. PARAMIDONNA offers the option of pre-orders. Please note that we have no control over when a pre-ordered item arrives, but instead offer estimates.

How do I pay my pre-order?

Payment is required at the time of the purchase. The total amount of the order will be charged once at check-out.

When will I receive my pre-order product/s?

The estimated delivery date for each particular item will be located on the product page underneath the product description.

Can I cancel my pre-order?

Normally, we do not accept cancellation of pre-orders and they are final sale.

Can I amend my order?

Yes, simply contact us on e-mail: office@paramidonna.com or at: 00359 888 477 069 and we will gladly make the changes for you. Please, note that we can not cancel the order, but only amend the size or the color.

Can I return my pre-ordered order?

All items can be returned if they meet our Return Policy requirement. Cancellations are not allowed.