Delivery and Return
FREE DELIVERY WORLDWIDE
- All orders are being processed and shipped within 2-7 business days with our
partners from DHL.
- Orders placed during the weekend will be processed on the first working day.
- Once shipped, arrival time of packages may vary from country to country.
- If we are unable to send the shipment due to high demand, you will be notified on phone by our employee. In the event of shipping delays for any reason we will inform you via e-mail as soon as possible.
For express delivery – please contact us here.
We deliver with
For items purchased from our online website, we will be happy to exchange or refund goods within 14 days of you receiving the goods.
- Please, note that the items should be unworn, unwashed and in the condition they were purchased, including all packaging.
- Before returning an item, please contact us on e-mail: firstname.lastname@example.org and specify the problem.
- It is important to send back the returns form which you will receive along with the product(s). You should fill it in accordingly – with your bank details and the reason for returning the item.
- A refund will be issued and the money will be transfered back to your credit/debit card within 14 business days.
- Return shipping costs are the responsibility of the customer. We reserve the right to refuse to exchange or refund items that are not returned within 14 days from the date you receive your good.
Please send the item you would like to return to the below address:
Sofia, Bulgaria, street Zlaten Rog 16, 1407
Contact number: +359 888 477 069